Established in 1985, GS&A started as a regional IT consulting practice supporting large corporate clients on the east coast. By 1990, the practice grew national in scope and developed significant expertise in helping large corporate clients as well as smaller management and IT consulting practices reduce operating costs, improve business and IT processes and increase organizational productivity.  In 2001, the decision was made to bring GS&A back to its IT roots and offer Requirements Engineering training, coaching and implementation services to large and midsized businesses. The capabilities and experience gained over the years in reducing costs, improving business processes and enhancing organizational productivity would be offered in a separate practice (BottomLine Improvements, Inc.) serving small and mid sized businesses throughout New England.